Empowering Mutual Insurance Companies with Streamlined, Integrated Solutions

IMT Software Services offers a robust, web-based platform designed to simplify and optimize the core operations of property and casualty insurance companies. Our Spectrum platform delivers a comprehensive suite of tools to help you manage policies, streamline claims processing, and enhance your interactions with agents, insureds, and third-party vendors. We also offer specialized tools for Managing General Agents (MGAs) and Managing General Underwriters (MGUs). Spectrum is designed to meet the needs of both traditional mutuals and MGAs, with the flexibility to manage underwriting, claims processing, and policy administration efficiently.

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IMT employees working together on software project

In addition to core policy and claims functions, Spectrum supports your back-office operations with integrated General Ledger and Accounts Payable modules. These tools help you manage financial workflows with accuracy, automate transactions, and maintain compliance - giving you full visibility and control over your mutual’s finances.

Below, you’ll find an overview of the key features that make our platform the go-to solution for those looking to modernize their operations and stay competitive.

Policy Management

Efficient, accurate policy management is at the heart of our platform. Spectrum’s policy management module allows you to handle the entire lifecycle of your insurance policies - from quoting and underwriting to policy issuance and renewals. Designed for mutual insurance companies, our system ensures that managing property and liability policies is intuitive and error-free.

  • Automated Premium Calculations: Quickly calculate property and liability premiums based on configurable rating factors.
  • Renewals and Endorsements: Easily manage renewals, endorsements, and policy updates with automated workflows and task management.
  • Real-time Data Updates: Access live data and policy status to keep all stakeholders informed and ensure quick responses to policyholder requests.
  • Document Management: Integrated directly into Spectrum’s core, our document management system ensures that every document - whether it’s a signed policy, an inspection report, or customer communication - is stored securely and is easily accessible. Documents are automatically linked to their corresponding policy or claim, enabling faster retrieval, improved compliance, and reduced manual filing.

Our system streamlines policy administration, allowing your team to work more efficiently, save time, and stay focused on serving your policyholders.

Claims Management Processing

Claims processing is a critical function for any insurance company, and IMT Software Services makes it easier than ever with our Claims Management module. Spectrum offers a complete, integrated claims management system to track, manage, and settle claims from start to finish.

  • End-to-End Claims Lifecycle: Manage claims from the initial report to the final settlement with complete visibility at each stage.
  • Document Management: Attach and manage claims-related documents, including proof of loss, photos, and inspection reports, directly within the claims file.
  • Integrated Communication Tools: Maintain up-to-date communications with automated notifications and real-time updates throughout the claims process.

Our Claims Management solution enhances transparency, reduces processing time, and ensures that your claims team operates efficiently, offering the best possible service to your insureds.

Agent and Insured Portals

A seamless experience for agents and insureds is essential in today’s digital world. IMT Software Services provides user-friendly agent and insured portals that allow easy access to crucial information and functions, empowering your agents and insureds to manage their policies and claims independently.

  • Agent Portal: Agents can access their clients' policies, quote new business and policy changes, submit endorsements, and track the status of claims through a secure login.
  • Insured Portal: Policyholders can view their policy details, make payments, and view contact information for both the agent and mutual.
  • Self-Service Capabilities: Agents have the ability to handle routine tasks themselves, reducing the workload on your internal staff and increasing overall satisfaction.

With our portals, you enhance user experience and operational efficiency by providing a self-service platform for your agents and insureds.

Vendor Integrations

Managing vendor relationships is crucial for mutual insurance companies, and IMT Software Service’s vendor integrations make connecting with the partners that support your operations more effortless than ever. Our platform integrates seamlessly with third-party services such as payment vendors, inspection companies, and reinsurance providers.

  • Automated Data Transfers: Connect directly with vendors for payment processing, inspections, and reinsurance reporting, ensuring accurate data flow without manual entry.
  • Configurable Integrations: Our system’s flexibility allows you to easily configure and manage third-party integrations, whether you need to integrate with a new vendor or update an existing connection.
  • Streamlined Workflows: By integrating with your vendor ecosystem, you can eliminate redundancies and enhance the overall efficiency of your insurance operations.

From reinsurance reporting to claims handling, our vendor integrations help you keep your operations running smoothly and ensure your third-party partners have the tools they need to succeed.

Features Snapshot

Complete Policy Administration

  • Policy Processing
  • Claims
  • Accounting
  • Document Management
  • Agent Inquiry, Quoting and Application

Efficiency and Productivity

  • Agents initiate changes in the system
  • Easily compare policy versions
  • Integrated workflow system
  • Accessible anywhere from the internet

Additional Integrations

  • Agency Download
  • HazardHub
  • Inspection Vendors
  • Insurance Scoring
  • Lender Notification
  • Opterrix
  • Payment Processors
  • Property Valuation
  • Risk Meter

Spectrum for MGAs

For Managing General Agents (MGAs) and Managing General Underwriters (MGUs), IMT Software Services offers Spectrum MGA, a robust, cloud-based solution built on the same powerful platform as IMT Spectrum.

Designed to meet the unique demands of MGAs and MGUs, Spectrum MGA provides all the full-service functionality you need to manage underwriting, policy administration, claims processing, and more - all from a single, integrated platform.

  • Underwriting and Policy Administration:

    Streamline your underwriting processes and policy lifecycle with seamless integration and automation.

  • Claims Processing:

    Manage the entire claims process, from initial reporting to settlement, with real-time tracking and easy document management.

  • Robust Integration:

    Spectrum MGA connects with your existing systems and third-party services for a smooth workflow.

Whether handling complex policies or managing multiple carriers, Spectrum MGA helps you scale and operate efficiently in today’s competitive market.

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